How to Keep Your Stores ADA Compliant - AccuStore

First enacted in 1990, the Americans with Disabilities Act (ADA) requires retailers to provide access to their goods and services to people with disabilities. Back in 2017, U.S. stores were hit with more than 7,500 lawsuits—costing over $100 million—for failing to properly meet ADA requirements. Because the ADA doesn’t require prior notice of alleged violations, most ADA lawsuits arrive as an unexpected, unpleasant surprise. With so many stores receiving violations, there’s a good chance you know of a retailer who has experienced an ADA lawsuit.

For retailers looking to avoid the cost and embarrassment that accompany such lawsuits, a store intelligence solution is a must-have. Read on to discover how store intelligence can help keep you covered.

Consider these noncompliance scenarios:

 Inattention to product expiration dates causes your store to incur hefty fines from regulators.

 ADA violations snowball into a spate of lawsuits and public criticism.

 Products that don’t meet safety requirements injure buyers and prompt government recalls.

 Noncompliance with brand promise creates an inconsistent customer experience across your chain.

The first step toward avoiding these issues is gaining a clear picture of existing compliance violations. A comprehensive store compliance audit or store survey will reveal where in-store practices don’t meet company standards and empower you to correct problems quickly.

The sooner you get a handle on compliance at your stores, the sooner you can protect your business from litigation and brand damage. Contact us today to learn how our auditors can help your retail business thrive in a complicated regulatory environment. To discover how store surveys can also help discover details about all of your stores, check out this ultimate guide to store surveys.