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Easy Solutions for Costly Retail Marketing Errors

October 17, 2019 by Paul Sotrop – Vendor and category promotions effectively drive convenience store traffic, however, mistakes and miscommunication can easily derail the process. Here’s how to make the most of your store intelligence technology and avoid common marketing mishaps.

Keep Your Store Profiles Current

Store profile management, also known as site profile management, bridges the gap between what retailers think is happening in their stores and what’s actually happening. To guarantee accuracy, it’s vital to keep profiles and site-specific data current.  For example, if upgrading the coolers in your Southwest stores, be sure each store’s profile reflects that change. If not, vendor signage won’t suit the new cooler style, leaving those stores unable to support promotional materials. Some stores most likely have more gondolas than others. Update your profiles regularly to avoid inconsistencies.

Coordinate With Vendors & Category Managers

Miscommunication equals missed opportunities which ultimately leads to missed revenue. Make sure your category managers and vendor reps coordinate promotions and work together to ensure signage is properly timed with vendor product delivery. If there’s in-store POP touting the release of a new beverage brand or flavor, yet the product never arrived, signage is likely to end up in the trash. Make sure your staff is aware of common issues that can occur when teams aren’t working together to ensure delivery timing and promotions are in sync.

Use Captures to Document & Communicate

Captures make it easy to report and share in-store information, and that’s why we developed the AccuStore 6 app. For example, If your current soda promotional signage isn’t correct, take a photo and share it with your teams and management. Expired offers confuse customers and create negative in-store experiences. Studies show 51 percent of customers will not return following a negative experience. Capture expired or incorrect signage and make sure all store employees are aware. If in-store signage doesn’t fit new fixtures, a photo along with notes helps keep everyone on the same page. The AccuStore 6 app easily documents any POP problems your staff may encounter. Put your store intelligence technology to work and ensure all your stores are benefiting from product promotions by utilizing the capture feature.

For additional tips and insights, talk to our store intelligence experts about how AccuStore helps you accelerate growth, reduce costs and streamline communication.

Our Brand Story

GSP started as a printing company in1978. We found our niche supplying in-store signage for convenience stores when retailers guessed quantities they needed. This led to overage, waste and expense. To solve this, we developed software to guarantee on-time delivery of “the right size sign, to the right store, every time.”

In 2014, we started AccuStore with a dedicated team. As software helped drive our growth, we realized that new printing and fulfillment sites near customers could drive business and improve sustainability. We acquired companies that fit GSP’s technical excellence and superior customer service models.

First was Great Big Pictures in Madison, WI in 2015. They lead the field in large format printing and visual merchandising for iconic fashion retailers. Their standards for customer service include award-winning sustainability programs, and expertise to bolster retail environments services.

In 2020, GSP acquired Custom Color in Lenexa, KS. The company supplies printed graphics to leading retailers. Custom Color’s stellar quality in fabric printing also aligns with GSP’s values.

GSP provides branding and marketing services with a focus on site-specific execution to help transform our customers’ growth strategies into store-level success. We design retail environments to engage shoppers and provide superior customer experiences. AccuStore powers our retail marketing, execution and digital display technologies and ensures stores get only what they need. GSP is a forward-thinking company that’s here to serve retailers now, with a focus on their future.

GSP delivers graphics and digital marketing to over 75,000 retail locations. Our experts provide retail branding and marketing services, focused on site-specific execution. Our methods ensure stores get only the POP they need, at the lowest cost. Our Retail Environments team creates and deploys amazing, in-store shopping experiences.