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3 Popular Technology Trends Disrupting Retail

March 19, 2020 by Ally Azzaelli – Over the past 10 years, technology has dramatically changed retail and the way your customers shop. Here are three popular tech trends affecting today’s retail world.

Cashierless Technology

One of the most popular frictionless shopping trends currently making headlines is cashierless technology. What’s more, Amazon is now offering its “Just Walk Out” technology to other retailers. “The technology uses a combination of cameras, sensors, computer vision techniques and deep learning to allow customers to shop, then leave the store without waiting in line to pay,” explains TechCrunch. A cashierless or checkout-free store helps customers save time by tracking shoppers with camera and shelf sensors register if an item is removed or returned and when the shopper exits the store, their chard is charged for their purchases.

Task Management

Retailers like Home Depot and Ikea are investing in technology to gather important data and allow employees to focus on enhancing the customer experience. Additionally, task management technology lets team members automate their daily responsibilities while creating a positive work experience for employees. On the employer side, task management can help with coaching and retaining employees, ensuring compliance with federal, state and local requirements, streamlining operations and keeping staff accountable. With industry-specific task management programs, employee-enabling apps like AllWork, which started in the beauty industry, helps with payroll, administration, scheduling, budgeting and benefits and can expand into other industries.

Artificial Intelligence (AI)

In the last two years, retailers using Artificial Intelligence (AI) grew by 600%. Department stores, clothing and footwear, food and grocery and home improvement are taking advantage of AI to improve customer satisfaction and loyalty, reduce complaints and streamline operations. For example, Walmart has robots assisting with inventory, Macy’s uses AI to offer shoppers suggestions and directions, and Kroger uses smart shelf sensor technology and a mobile app to help identify customers as well as provide personal pricing and product information.

To learn more about AccuStore’s technology and task management automation, contact us today.

Our Brand Story

GSP started as a printing company in1978. We found our niche supplying in-store signage for convenience stores when retailers guessed quantities they needed. This led to overage, waste and expense. To solve this, we developed software to guarantee on-time delivery of “the right size sign, to the right store, every time.”

In 2014, we started AccuStore with a dedicated team. As software helped drive our growth, we realized that new printing and fulfillment sites near customers could drive business and improve sustainability. We acquired companies that fit GSP’s technical excellence and superior customer service models.

First was Great Big Pictures in Madison, WI in 2015. They lead the field in large format printing and visual merchandising for iconic fashion retailers. Their standards for customer service include award-winning sustainability programs, and expertise to bolster retail environments services.

In 2020, GSP acquired Custom Color in Lenexa, KS. The company supplies printed graphics to leading retailers. Custom Color’s stellar quality in fabric printing also aligns with GSP’s values.

GSP provides branding and marketing services with a focus on site-specific execution to help transform our customers’ growth strategies into store-level success. We design retail environments to engage shoppers and provide superior customer experiences. AccuStore powers our retail marketing, execution and digital display technologies and ensures stores get only what they need. GSP is a forward-thinking company that’s here to serve retailers now, with a focus on their future.

GSP delivers graphics and digital marketing to over 75,000 retail locations. Our experts provide retail branding and marketing services, focused on site-specific execution. Our methods ensure stores get only the POP they need, at the lowest cost. Our Retail Environments team creates and deploys amazing, in-store shopping experiences.