How Can I Keep My Stores Compliant During a Pandemic?

“How can I keep my stores complaint, and my employees and shoppers safe during a pandemic?” If you’re a retailer, you may be asking yourself similar questions. Why not consider deploying a store intelligence solution to help gain total visibility into your stores. With store intelligence technology you can effectively monitor new social distancing guidelines as well as manage OSHA compliance across your entire organization.

5 Ways Store Intelligence Technology Can Help

    1. If an incident occurs, you can use the mobile app to communicate incidents in real time, with images. The old-fashioned way would be to create reports and save them in folders in stores across the country. That can create confusion. Having one source of truth or shared data, information stays in one place so it’s easily accessible.
    2. A store intelligence solution allows you to define and share training updates on these new store policies helping your teams follow store capacity rules and frequent scheduled cleaning routines.
    3. Track which stores or employees are due for training or send new state mandates or guidance to specific stores to help them prepare by generating alerts in real time to your store teams.
    4. Protect your stores by creating a custom cleaning checklist for store audits to address site-specific concerns and set up a scoring system and analyze results. Don’t waste time with paper checklists and emails, use your store intelligence to assign and manage cleaning or inventory tasks to be performed and keep employees and team leaders accountable. 
    5. Easily configure surveys, forms and reports to capture the information you need. Want to make sure stores are using social distancing floor clings in each store? Shoot out a quick survey to the stores and receive an instant update.

Store intelligence software gives your teams anytime, anywhere access to new COVID-19 safety rules, checklists, information and updates from your mobile device or laptop.

To learn additional ways store intelligence can help keep your teams compliant, set up a demo or ask us about a free trial today.

Tips To Help With Your C-Store Skimming Prevention Program

According to Rippleshot’s State of Card Fraud 2018 report, a single compromised pump can capture data from roughly 30-100 cards per day. In a single investigation, the Secret Service discovered 59 skimmers at 85 locations in 21 states. As credit card fraud skimming continues to become problematic, retailers can fight back by creating a skimming prevention program for their customers. Why not use your store intelligence solution as a tool to help streamline your program?


Tips to Optimize Your Fraud Prevention Plan

Tap Into Tasks
The Secret Service recovers approximately 20 to 30 skimmers per week, with the average skimmer collecting information from about 80 cards by the time it’s recovered by authorities. If you’ve posted signage informing fuel customers of what to watch out for, use Tasks to prompt store-level employees to ensure signage is intact and current. When skimming occurs at gas stations, it often takes place at only one pump. Create hourly or daily tasks reminding your staff to check the fuel pumps for evidence of tampering.

Save Time With Audits
Have your store employees create and run Audits as a smart addition to your gas stations’ fraud, skimming and security prevention program. Audits provide your teams with a foolproof method to address issues without resulting in hours of follow-up work. Audits allow your employees to spend less time reporting possible skimming or credit card security issues and more time resolving them.


Capture and Share 
Employees can use the time-saving Site Captures feature to easily report compromised fuel pumps to their teams. Instead of sending mass emails, employees can take photos with their cell phones and submit observations and notes regarding tampered machines. For skimming prevention programs featuring signage, employees can use Captures to verify placement of proper signage near fueling areas.

Today’s leading retailers rely on AccuStore to help streamline communication, accelerate growth and reduce marketing costs. Contact us for additional tips on how AccuStore can help you streamline your skimming prevention program and more.