3 Reasons Why You Should Survey Your Stores During the COVID-19 Pandemic

Retailers are facing a variety of changes to their stores amidst COVID-19. As retailers, maybe you’re deciding which stores need to be reconfigured, creating and documenting action plans around COVID-19 and/or deciding which stores need to close. Tackling these changes requires insight into every store and gaining that knowledge starts with an onsite survey. Now’s the perfect time to get started with onsite surveys of your stores. Here’s why.

  1. You’re Reconfiguring Stores

    If your stores have already changed or are changing to adapt to COVID-19 mandates and social distancing guidelines, you’ll want to capture these details. Maybe you have added sinks to different locations in and around your stores to make it even more convenient for customers and employees to wash their hands. Did you create a larger mobile order pickup section? Are you reconfiguring dressing rooms? Store layouts, assets and fixtures may have changed since COVID-19. Changes like this need to be documented. A site survey can keep track of all of these details.

  2. You Need Real-Time Visibility Into Stores

    Now’s the perfect time to gain real-time visibility into your stores and create or record COVID-19 action plans. For example, you can find out which stores need to:
    • Widen aisles
    • Create or enforce one-directional aisles
    • Add permanent floor markings to keep shoppers six feet apart
    • Install sneeze guards or clear plastic dividers between restroom sinks

    Site surveys are the perfect way to create an organized, sharable set of accurate site intelligence all departments can use to make data-based decisions and improve execution and determine business needs.

  3. You May Be Closing Stores

    Due to the unforeseen crisis, it may be necessary to shutter several of your locations. If the number of your stores is changing, it’s imperative that you record this information. Knowing the status of every store location allows you to create or update store profiles to help grow your business while saving money. Why waste money sending marketing materials to stores that are closed?

Find out how AccuStore onsite surveys can help you save money, accelerate your business and keep you compliant. Talk to one of our survey professionals today.

How Can I Keep My Stores Compliant During a Pandemic?

“How can I keep my stores complaint, and my employees and shoppers safe during a pandemic?” If you’re a retailer, you may be asking yourself similar questions. Why not consider deploying a store intelligence solution to help gain total visibility into your stores. With store intelligence technology you can effectively monitor new social distancing guidelines as well as manage OSHA compliance across your entire organization.

5 Ways Store Intelligence Technology Can Help

    1. If an incident occurs, you can use the mobile app to communicate incidents in real time, with images. The old-fashioned way would be to create reports and save them in folders in stores across the country. That can create confusion. Having one source of truth or shared data, information stays in one place so it’s easily accessible.
    2. A store intelligence solution allows you to define and share training updates on these new store policies helping your teams follow store capacity rules and frequent scheduled cleaning routines.
    3. Track which stores or employees are due for training or send new state mandates or guidance to specific stores to help them prepare by generating alerts in real time to your store teams.
    4. Protect your stores by creating a custom cleaning checklist for store audits to address site-specific concerns and set up a scoring system and analyze results. Don’t waste time with paper checklists and emails, use your store intelligence to assign and manage cleaning or inventory tasks to be performed and keep employees and team leaders accountable. 
    5. Easily configure surveys, forms and reports to capture the information you need. Want to make sure stores are using social distancing floor clings in each store? Shoot out a quick survey to the stores and receive an instant update.

Store intelligence software gives your teams anytime, anywhere access to new COVID-19 safety rules, checklists, information and updates from your mobile device or laptop.

To learn additional ways store intelligence can help keep your teams compliant, set up a demo or ask us about a free trial today.