Navigating the Retail World Post-Pandemic
As essential retailers extend their store hours and nonessential retailers begin to open their doors, they face a multitude of post-pandemic challenges. Issues such as health and safety, supply chain, labor, consumer demand and marketing can seem daunting. If you’re a retailer, store intelligence technology can help you navigate these new challenges.
The COVID-19 crisis has already forced retailers to change their hours, install sneeze guards, deploy delivery service, and increase cleaning routines. Your corporate headquarters can use Task Management to create, communicate and deliver specific new tasks to the field. Site Captures provide visual verification that those tasks have been completed.
Manage and monitor the execution of any evolving and changing health and safety guidance though Field Audits and Task Management features. Store associates and field leaders can instantly share best practices and actionable items without having to use other messaging apps. With many retailers hiring thousands of new employees, task management can help keep both new employees and management on track.
Use surveys to determine which stores are fully operational and what limitations they face. Discover and better understand which stores have continued stockouts, negative customer experiences or are simply performing poorly. Gain insight and answers with customized surveys. Surveys allow you to gather site intelligence from employees, vendors or anyone who has the information you need.
As states loosen COVID-19 restrictions, retailers can rely on site-specific profiles as a smart, way to roll out in-store marketing materials for certain store locations. Profiles can help retailers pinpoint exact quantities needed for site-specific shipments saving extensive amounts of time, cost, and preventing unnecessary waste.
Though the post-pandemic road ahead may seem daunting, our store intelligence experts are here to help. Contact us today. Let’s get back to business together.