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retail execution

Expert Survey Methodology Leads to Accurate Site Profiles

AccuStore US Cellular Storefront

CLIENT

U.S. Cellular, one of nation’s top wireless telecommunications carriers has approximately 1,000 retail stores in 426 U.S. markets. It touts its customer service and is proud of having one of the highest customer retention rates, as well as wireless call quality, among its competitors.
 

CHALLENGE

Our client wanted a complete site survey done of all its stores to help corporate eliminate guesswork and determine the investment needed to plan capital improvements. Accuracy of data was their number-one concern. So we completed a business needs analysis and determined use cases with company stakeholders, complete with onsite walk-throughs, to specify and refine all survey terminology upfront.
 

SOLUTION

By using expert retail survey methodology, the AccuStore® team delivered a complete, accurate set of store profile data on time and on budget. Our experience understanding the needs of retailers was key. We engaged the stakeholders throughout the entire process with frequent status updates. Thorough communication ensured seamless execution. The result was an organized, sharable set of site intelligence that empowers marketing, facilities and operations to improve execution and eliminate delays caused by re-work.
 

SERVICES

Professional Onsite Survey

AccuStore Site Profiles
AccuStore Site Profiles

Our Brand Story

GSP started as a printing company in1978. We found our niche supplying in-store signage for convenience stores when retailers guessed quantities they needed. This led to overage, waste and expense. To solve this, we developed software to guarantee on-time delivery of “the right size sign, to the right store, every time.”

In 2014, we started AccuStore with a dedicated team. As software helped drive our growth, we realized that new printing and fulfillment sites near customers could drive business and improve sustainability. We acquired companies that fit GSP’s technical excellence and superior customer service models.

First was Great Big Pictures in Madison, WI in 2015. They lead the field in large format printing and visual merchandising for iconic fashion retailers. Their standards for customer service include award-winning sustainability programs, and expertise to bolster retail environments services.

In 2020, GSP acquired Custom Color in Lenexa, KS. The company supplies printed graphics to leading retailers. Custom Color’s stellar quality in fabric printing also aligns with GSP’s values.

GSP provides branding and marketing services with a focus on site-specific execution to help transform our customers’ growth strategies into store-level success. We design retail environments to engage shoppers and provide superior customer experiences. AccuStore powers our retail marketing, execution and digital display technologies and ensures stores get only what they need. GSP is a forward-thinking company that’s here to serve retailers now, with a focus on their future.

GSP delivers graphics and digital marketing to over 75,000 retail locations. Our experts provide retail branding and marketing services, focused on site-specific execution. Our methods ensure stores get only the POP they need, at the lowest cost. Our Retail Environments team creates and deploys amazing, in-store shopping experiences.