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Know Your Stores Blog

How to Get Your Data to Talk

“If you torture the data long enough, it will confess.”- Ronald H. Coase Do you feel like you have to torture the data at your company to get the answers you need? Or maybe the tables are turned and it’s the data (or lack thereof) that’s torturing you! A case could even be made that […]

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The Future of Retail Looks Like This

The Washington Post recently wrote an article about a new shopping center under construction in the heart of D.C. The urban center is fascinating because it is specifically designed to attract the millennial demographic. (You know, the group everyone, it seems, is trying so hard to get.) Why not borrow some of their great tips […]

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Retail’s Game Changer

July 15 was indeed a game changer for retail.  It was the day an iconic brick-and-mortar closed (FAO Schwartz) and an online powerhouse retailer (Amazon) invented its own sales holiday that became bigger than Black Friday. Add in Amazon going to same-day delivery and those physical advantages that brick-and-mortar retailers had are starting to disappear. […]

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Are you struggling to extract useful insights from the store profile data available to you? Does it feel like the biggest obstacle to your success is sitting right down the hall, in a data silo controlled by a protective department head? From bottlenecks to missed opportunities, here are 7 reasons to get rid of your […]

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Reducing Costs with Surveys

How surveys can pinpoint waste and improve efficiencies. Retailers often invest extra time, resources and manpower (money!) when they don’t have accurate data from the field. When your retail organization has an accurate profile of every store, you can eliminate guesswork in determining store needs, improve maintenance scheduling and ensure that you only purchase the […]

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There is a proven correlation between customer satisfaction, employee engagement, and the financial performance of a store. The results are evidence that frequent store visits are important to ensure that stores are receiving the right support and the most attention from the above store teams; allowing store associates to remain focused on heads up customer […]

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The Execution Challenge Making your Marketing Plans a Store-level Reality GSP explores strategies for closing the gap between the head-office marketing plan and store-level execution in this three-part series—to prevent bottom line profit from slipping through that gap. Part One outlined how better execution starts with better store-level data. SEE: The Execution Challenge – Part […]

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